Welcome to Buydirtbags.com!
Contact Info / Return mailing address
Vacuums Valley ( Buydirtbags.com )
5137 Lee Hwy
Arlington ,VA 22207
Tel:703 4446823 Mon to Fri 10 to 5 EST
Vacuum cleaner bag orders are normally processed & shipped via USPS First Class,Parcel post. Bad Weather conditions may still delay and would not amount to refund in any case if it is a delayed. Shipping charge implies (means ) "shipping packaging and handling" fees /charge. We reserve the right to select USPS or other couriers like UPS ,FEDEX for ground shipping.Ground shipping is still meant ground USPS (US MAIL ).Almost all the shipments are USPS to meet the most competitive rates we provide.
The regular charges are starting $3.99 and more as the order value goes up and above .
For Priority mail by air and other UPS options please specify /write in the comments while checking out and we will let you know the extra shipping charge first.
For AK, AS, CZ, GU, HI, MP, PR, VI the charges are $12.99 for orders up to $99 .
Tracking numbers are available once the order is complete.
FPO & APO addresses are acceptable.
We are sorry but at the moment we donot ship international orders.
Our store is hosted on Yahoo! and it follows strict encryption standards to
make your transaction very secure and safe. Ordering vacuum cleaner bags directly
through our online shopping cart is more secure than by phone. You alone put
in the numbers and security codes. The online order you placed with us is on
an extremely secure server (128 bit encryption). Your most sensitive credit
card information is never even seen by any of our staff. Additionally after
we fill your order, we even delete all of that information except your name,
e-mail address and order number! We go to extremes to maintain the highest level
of security and privacy for all of our customers!
We strive hard to get you complete Satisfaction. Please EXAMINE YOUR PART BEFORE USING IT AND IT MAY NOT BE RETURNED AT ALL ONCE YOU USE IT OWING TO ANY REASON.
(Shipping/Handling/DC charges are Non-Refundable)All exchanges, returns or
refunds must first be approved by e-mail, not by phone, within 10 days of receipt.
An e-mail Return Authorization from buydirtbags.com must accompany all returns/exchanges
and a Delivery Confirmation or Tracking number must be obtained for any return
merchandise. Please email us to obtain an RMA (Return Merchandise Authorization) number or to report damaged or defective products upon arrival. Please have your order number ready when you call .
Please DO NOT return any merchandise without an approved RMA number.
We will NOT assume any responsibility for any item returned without an approved RMA number.
Please make sure you are ordering the correct bag, filter or belt for your vacuum.
If you are not sure what Type or Style of bag your vacuum uses, please do not
place an order! rather call 703 4446823 and we will be glad to help you . If you mistakenly order the wrong item we will gladly exchange
it for the correct product. You will though incur additional shipping charges
both ways. If we cannot provide an exchange item we will issue a refund minus
a 15% re-stocking fee on any approved returned merchandise for vacuum cleaners and 15% for parts roller brush and similar items like vacuum bags. Refund applies only towards the merchandise not for shipping (No refund for shipping ).If we send you an item you did not order, We Pay Shipping both
Ways! If you change your mind and refuse your order, there is NO REFUND. Also,
make sure you have the CORRECT ADDRESS for USPS Shipping! If your order is returned
to us because you typed in a wrong or insufficient address,we preusme that shipping address is US mail delivery address and US Mail can deliver on the shipping address mentioned in the order (please note); you might be charged
for the re-shipping fee.
Rest assured, we NEVER give out or sell ANY personal information of ANY
sort about ANY of our customers EVER. We only retain a record of our customers
name, e-mail address only) and item(s) ordered to insure the highest level of
privacy and security. All correspondence and business transactions are kept
strictly confidential at All times.
Comments and compliments are invited and we thank you for your confidence into www.buydirtbags.com href="http://www.thefind.com/store/about-buydirtbags"
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